A lot of time and money has been invested in getting your recruits to this point—ads, landing pages, applications, emails, phone conversations, etc. Take these steps to ensure a full driver orientation class and get your entire class across the finish line and set them up for a long tenure with your company. When you are done reading this post, check out how to turn orientation days into profit days!
1. Make sure you have clearly articulated the benefits of working for your company
Sign-on bonuses, referral programs, and days at home are just a few items to address.
2. Negotiate pricing with Greyhound and/or rental car companies
Order Greyhound bus tickets and put together a simple plan/system to document and manage expenses such as hotel accommodations and food.
Bonus: Recognize each year a driver is with your company, and mark special events such as birthdays, anniversaries and safety records.
3. Provide the driver with all the necessary information in advance of their departure
When ordering bus tickets, set and confirm details in a letter to the driver. Send a reminder email or call the driver a few days in advance of orientation—this will ensure that the driver acknowledges that he or she is attending. If not, schedule a follow-up via the recruiter to confirm whether it’s just a delay or a complete no-go.
4. Complete paperwork PRIOR to orientation
If possible, complete forms and CDLs and give drivers access to a company culture video before orientation. Completing electronic paperwork in advance may allow you to reduce costs (hotel, food, salary, etc.) by having a shorter session.
5. Ensure the driver has passed all DOT and company-required screening programs
Create a checklist to ensure all steps have been completed: MVR, PSP, Criminal Investigations and Employment Verifications. This will help you standardize your program.
6. Have department heads attend one of your sessions
It’s important for leaders to connect with their employees, and meeting department heads can foster conversation and open lines of communication.
7. Conduct drug tests, physical examinations and any company-specific tests such as lift testing
Consult with clinics to conduct on-site testing at your facility; if you require a DOT exam, review the long form for any discrepancies. You can also add lift tests to your program if your driver will be handling heavy objects.
8. Ensure your driver leaves orientation confident about his or her decision to choose you
Provide the driver with contact information for key people – perhaps on a laminated wallet card. Send a follow-up letter thanking the driver for his or her participation and make sure to follow through on any special deliverables such as bonus and vacation.
Bonus: Recognize each year a driver is with your company, and mark special events such as birthdays, anniversaries and safety records.
