New Feature Rollout: AI Optimization, Free Enhancements, and Process Improvements Galore

One of Tenstreet’s perpetual commitments to our clients and the trucking industry is that we’ll never stop working to bring new value within our platform. Every year, we release a slew of new features, first to our User Conference attendees, then to our client base at large, which are designed to make their processes more smooth and their working lives more efficient.

Here are just a few of our most powerful innovations this year.

Plentiful Free Enhancements – As always, many of our new features are FREE to our clients because we want them to experience deeper value every year they partner with us. Everyone who uses Tenstreet has access to newer and better functionalities in every single service category we offer this year – check out the dropdowns below to see what’s available to all current clients – and to new clients as soon as they sign up.

The Power of GenAI – We’ve brought AI capabilities directly into users’ Tenstreet dashboards for the first time, enabling massive efficiencies that are happening at the carrier-specific level. AI-enabled tools are specific to each client, meaning the system can handle everything based on company-specific policies and preferences.

Messaging Made Easier – Communicating with drivers is one of the most time-consuming parts of a recruiter or safety manager’s job and is also a key to maintaining connection with that driver and keeping them happy. We’ve introduced several tools this year to make communication easier and handle the more mundane parts of these conversations, letting drivers get questions answered sooner, enabling carriers to request information more easily and consistently, and more.

Location-Specific Triggers – We’ve released several TruckMap-powered features that enable specific functionalities based on a driver’s location, empowering carriers to share relevant information about their terminals, brokers, and other geographies of interest as well as send routes to drivers and view their shared locations, all making for a more connected fleet.

Check out our full slate of new features below, and to see a full rundown of what’s new, register for our webinar on Tuesday, September 17th, at 2pm CT – Going For Gold: Adopt Tenstreet’s New Features for a Winning Strategy!

New Free Features

Pre-Application Messaging – Answer an interested driver’s questions before spending time on their lead or application.

PulseChat – Manage all Pulse Message conversations in one place. Set permissions to allow for viewing all conversations or only one’s own.

Structured Messaging Starter Pack – Request and provide information using 11 pre-programmed messages to save time and remove ambiguity from basic processes.

Xchange Summary Report Updates – Use the new search field to find specific details more easily and send Structured Messages to drivers requesting missing information.

Merchant Discovery Tool 2.0 – Better plan and diversify your marketing efforts by identifying which merchants may be best suited for drivers you need, and see qualified applicant percentages, cost per qualified app, and more.

Job Highlights –  Summarize the biggest advantages of your open positions to attract more candidates in your Active Jobs.

New Job Store Vendors – Benefit from our new Job Store integrations with The Trucker, Google, HireMaster.AI, Truck Drivers USA, and Kijiji.

Subject to Subject Tagging – Establish roles for subjects and link them together, like indicating fleet owner/driver connections, for multi-signature form completion, reporting, and overall relationship organization.

Subject to Equipment Tagging – Link more than two pieces of equipment to a subject so fleet owners can see all their equipment in one place.

Subject to Equipment Forms – Schedule forms for subjects to complete regarding their assigned equipment and save back into the equipment files.

Multiple Signature Forms – Enable form completion by both fleet owners and drivers, or members of teams, etc. with the added ability to have more than two subjects sign a form.

Time Spent on Training Report Run reporting on how much time your subjects have spent on a specific training within a given timeframe.

Post-Hire Scorecard – Manage safety performance with color-coded guides for each driver’s key safety metrics to see who’s compliant and who needs additional help.

CSA Automation Update – Automatically create a post-hire event when new CSA data is received through an integration.

Safety Certifications – Complete certifications for Introduction to the Trucking Industry (Safety Edition), Essential Power Skills (Safety Edition), Safety Job Skills, and Effective Safety Management with Tenstreet.

Bluewire Integration Defend against Reptile Theory attacks on a strategic level and pull your Bluewire score and 9 severity GAP category scores into your dashboard.

Accident Importer – Import your historical post-hire accident records into your dashboard using a custom template.

DLP Integration Update – Receive route condition messages that alert drivers when approaching a high-risk or high-enforcement area (for drivers using TruckMap).

Leaderboards – Gamify the tools you’re running through Pulse and encourage drivers to compete in sweepstakes or wellness challenges.

True Fuel® Weekly Scorecard – Automate driver coaching on fuel waste behaviors with weekly scorecards in Pulse that share True Fuel® Score trends, rankings against other drivers, areas of fuel waste, efficiency trainings, and more.

Weigh Station Alerts – Get alerted when a driver is stopped at a weigh station for an extended time and send automated messages reminding drivers to submit inspection reports or to communicate if they’ll be delayed.

Pulse News – Read transportation news from notable trucking publications in the News feed of the Driver Pulse app.

Job Preference Updates – Apply additional filters when searching for open positions to indicate priorities and send Structured Messages asking for more information about their highest preferences.

New Premium Features

Pulse+ – Leverage GenAI for enhanced automation and engagement in our new comprehensive communication platform.

Custom Structured Messaging – Request and provide information using customizable pre-programmed messages to save time and remove ambiguity, all across the dashboard.

MatchDM – Share application links with drivers to convert them to leads when drivers send pre-application messages through PulseChat. Available for free until 11/1/24. 

Job Policy Tool – Document your policies and send auto-reply messages to applicants asking common questions about home time, pet policy, pay, rider policies, and more.

PulseBot – Respond to applicant questions and after-hours/weekend messages with preloaded policies or AI-generated responses instructed by the information recruiters have shared in the last 60 days through Pulse messages and dashboard emails.

Call Me Now – Initiate phone calls with matched applicants who agree to be contacted, reaching drivers while you’re still their top-of-mind.

Welcome Back Messages – Deploy a location-specific Structured Message when a driver returns to a terminal or dock to provide relevant information like the location of coffee machines and bathrooms.

Insights Gold – Customize your Insights surveys questions.

Rewards Automation Updates – Automatically award points for new actions including clean inspections, survey completions, employment longevity, and fuel efficiency. Configure ineligibility for rewards points and set up auto-refills of rewards funding.

Pulse Wellness – Encourage friendly competition and recognize drivers for practicing healthy habits through the Pulse App.

PulseNav – Send routes to drivers using TruckMap and view their current progress in your dashboard.

PulseGeo – Trigger written or video messages using TruckMap based on geographies of interest whenever a driver comes within a quarter mile of a location.

True Load Time Inquiry Tool – Anticipate the likelihood of your trucks idling at a drop-off location in advance when planning routes.

To learn more about these features and how they can streamline your business, sign up for a demo today!

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